Frequently Asked Questions

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The short answer is anything you want! We usually look at weight gain and growth, latch, address any discomfort or pain, assess oral function and discuss milk production. We can look at bottle feeding, work on pumping or weaning - it’s up to you!
Consults are driven by you and your needs and can help with many issues including but not limited to weight gain, trouble latching, positioning, engorgement, blocked ducts/mastitis, TOTS (tethered oral tissues), milk supply, sore nipples, pumping questions, flange fitting, feeding efficiency, supplementing, weaning and more!
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Most first visits need a 60 minute consult. If things are going well and you just have a few questions, a 30 minute initial visit can work well.
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We offer a few ways to connect with us:
Your Consultation Options
In-Person Consults: Our office is conveniently located right off the Queensway in Westboro, with free parking right out front. Our clinic is located in a private home, in the basement, with its own separate entrance. There is one flight of stairs to get to the clinic.
Virtual Consults: We can also meet you virtually, on the phone, or even through our secure messaging portal, whichever works best for you!
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Many insurance companies do cover lactation and you will receive a receipt that you can submit for reimbursement.
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Absolutely! You can find it here.
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We understand that things change - especially with a baby! If you need to reschedule or would prefer to move your appointment online, that change can be made at anytime with no penalty.
If you need to cancel your appointment, please give us at least 24 hours' notice to avoid a charge and so we can offer your spot to another family. Appointments canceled with less than 24 hours' notice, or any previously rescheduled appointments that are canceled, will be charged in full.
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I’m looking forward to helping you! Please take a look at the info here so we can make the best use of our time together.
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Free parking is available either on the street or in the driveway – whichever works best for you!
“Britt is s great professional, very skilled and knowledgeable, she has an answer to every question and really knows what she is doing. I especially appreciate her welcoming manners and no judgement treatment; as a ‘pumping’ and mixed feeding mom, she was very respectful of my preferences and never pressured me.”